Replacement hugger fittings

Good morning Powerbronze

I have yet to receive a replacent hugger fitting kit and can not get your company to respond to my emails to this regard.

Following a number of problems with my purchase perhaps you could follow the timeline and communications with a view to critiquing your customer service.

Could you please confirm that the fitting kit has been dispatched?

Regards

Carl vickers

 

Hope you get sorted to your satisfaction dude.Although its not a massive problem its amazing how something like this can piss you off every day because you have no control .(Time to get hold of the MD ) or if that doe's not work The MCN may take it up .

 

Sorry to hear this issue is still growing arms and legs Carl. Do you need a hug.....ger

 

A hug would be lovely David but its cold at your place just now

 

Looking at last nights viewing figures at one time there where about 30 forum members and 70 odd R1 owners looking for tips so perhaps over 100 plus dudes with bikes will be picking up bad vibes here .Not good business practice is it?

 

If you don't get sorted and you need brackets, I can make some for you ?

 

Yourrrrrr nnnnot kkkkkkidddding mmmmme.

 

Carl!

We have no phone number for you and emails to AOL addresses are bouncing back to us. We've been trying to srt out the email thing for nearly a week now but so far nothing is fixing it.

ANYWAY, please can you give us a call or send me a message with an alternate email address, or your phone number, so we can get in touch about the hugger.

 

Good morning

This morning I have been going through the 7 emails you have sent me, to my aol address and both Richard and Brett have previously called me on my mobile number.

ANYWAY I will call you once I have replied to this post.

Regards

 

Nice conversation with leona this morning, the replacement kit is on its way, many thanks

 

Excuse me if I don’t hold my breath.

 

Thank you Leona, the fitting kit arrived today and I have provisionally fitted it to ensure it is correct.

In in spite of all the previous problems the bracket is indeed correct and the shell is very good quality carbon. I'm now looking forward to fully fitting the hugger over the weekend and I will posts pics.

 

Assuming my problems were isolated the quality of the hugger I now have is very good. May I suggest you go through the forum, my problems were resolved very quickly when I used this medium.

 

Well David it came the next day, the power of the forum perhaps?

 

We all give up our sunny Sunday mornings and cock our legs in worship to the greater god that is Uncle Honda.